Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Rental property details and address
• Lease agreement information and terms
• Communication preferences and settings
• Payment information when purchasing services
• Support requests and correspondence

1.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

• Generate and customize your demand letters
• Process your payments and transactions
• Improve and optimize our services
• Communicate with you about your account
• Protect against fraudulent activity
• Comply with legal obligations
• Send important updates about our service

3. Information Sharing

We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Professional advisors and consultants

4. Marketing Communications

You agree that we may use your contact information to:

• Send you marketing messages about our services
• Offer relevant services from trusted partners or third-party service providers

You can opt-out of marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data

7. Cookies Policy

We use cookies and similar technologies to:

• Remember your preferences
• Analyze site usage
• Personalize content
• Improve user experience

8. Changes to Privacy Policy

We may update this policy periodically. We will notify you of any material changes via email or site notification.

9. Contact Information

For privacy-related inquiries:

• Email: support@defendmyrent.com
• Address: 701 Brazos Street, Suite 500, Austin, TX 78701